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    What's New

    cell phone Customer CareThings to Know

    Protect Yourself from Ongoing Scams

    Follow a few simple steps to help protect yourself from scammers who want to steal your money using suspicious calls, text messages and letters.

    November 2019 | Read More
    Customer Care

    Payment Plans Coming Soon for Unpaid Summer Bills

    TEP will begin setting up payment plans soon for customers with overdue unpaid balances from this summer’s bills.

    September 2019 | Read More
    Customer Care

    Falling Behind on Your Bills?

    If you are behind on paying one or more of your monthly electric bills, TEP can help.

    September 2019 | Read More
    Customer Care

    Need Help? Just Ask.

    Assistance is available for customers struggling to pay their electric bills.

    June 2019 | Read More
    Outage Map on Mobile App Customer CareThings to Know

    Power Out? Check the TEP Outage Map

    Stay informed about electric service disruptions, especially during storm season, by checking TEP’s outage map on the TEP mobile app or at tep.com/outage.

    June 2019 | Read More
    Primavera Meal Team CommunityCustomer Care

    Three Ways TEP Helps Limited-Income Families

    TEP is working to improve the quality of life for our most vulnerable residents.

    February 2019 | Read More
    Connected Home Customer CareSeasonal

    Alexa, Ask TEP When My Bill is Due

    Is an Amazon Echo on your holiday shopping list? The voice-controlled device can now tell you about your TEP bill.

    December 2018 | Read More

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    Tucson Electric Power

    1 day ago

    Tucson Electric Power
    TEP understands that many customers may be struggling financially. To provide relief, TEP offers extended payment arrangements, payment extensions and other assistance to help customers who have fallen behind on their electric bills. Learn more at www.tep.com/payment-assistance/ ... See MoreSee Less

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    Tucson Electric Power

    2 days ago

    Tucson Electric Power
    Thanks to our employees who stayed active in the community this busy month! Here's a sampling of ways that we connected with customers in May:Erik Hite Foundation. Our employees participated in the 5K Fun Run and Family Walk and brought TEP vehicles for the Touch A Truck.Community Food Bank of Southern Arizona. Volunteers helped collect and organize food at the Stamp Out Hunger Food Drive along postal routes. We also handed out free smart thermostats to TEP customers at the food bank.City of Tucson - Government's Dodge Flower Neighborhood Fair: Our team shared information about our bill assistance programs, energy savings, and giveaways.Women's Foundation for the State of Arizona: We supported this organization as a sponsor of the annual luncheon, which our employees attended for inspiration and relationships.Gold Star Families Memorial Monument: We contributed to the new monument, which was dedicated on May 30 at Veterans Gold Star Family Park: ow.ly/Q9WY50OAb5A Woody Williams Foundation Give a thumbs up to our dedicated employees! ... See MoreSee Less

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    Tucson Electric Power

    3 days ago

    Tucson Electric Power
    Engineers deliver smart, reliable energy to customers. Meet Gabe, a Sustation Engineer Senior Tech, and learn what it takes to work on his team and at our substations. Check our career page for job openings, including substation engineer: ow.ly/Tz6V50Ow5V8Read about Gabe and other employees: ow.ly/hgnS50Ow5Va ... See MoreSee Less

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