What is the Environmental Compliance Adjustor (ECA)? The ECA is a charge that allows TEP to recover a portion of the expenses for improvements made at TEP’s power plants. These improvements are necessary to comply with environmental standards required by federal or other governmental agencies. How will this affect my bill? Typically, the Arizona Corporation

Q: What is the Lost Fixed Cost Recovery (LFCR) charge ? The Lost Fixed Cost Recovery (LFCR) charge, approved in 2013 by the Arizona Corporation Commission (ACC), will partly offset the revenue TEP loses when customers reduce their bills through our conservation and renewable energy programs. Without the charge, TEP would be unable to recover

What is the Demand Side Management (DSM) charge? The DSM charge is a monthly, usage-based charge established by the Arizona Corporation Commission (ACC) to pay for cost-effective energy efficiency programs. These ACC-approved programs can help residential and commercial customers use less energy and save on their monthly electric bills. Energy efficiency benefits all TEP customers

Frequently Asked Questions What kind of meters are being installed? TEP is installing Automatic Meter Reading (AMR) meters manufactured by Itron. Although AMR meters lack many features associated with more advanced “smart meters,” they can transmit usage data through a wireless radio frequency (RF) signal. These signals are received through fixed network equipment or remote