Educating Our Kids, Community

Who better to teach schoolchildren about keeping safe around electricity and ways to use energy more efficiently than the power company? Tucson Electric Power educates students – and teachers – through a variety of programs and exhibits, and through employees who volunteer at science fairs and with educational organizations. “It’s important for our young people

TEP Takes Energy Efficiency on the Road with Outreach Team

Tucson Electric Power is taking its message of energy efficiency to the community with an outreach team that participates in events throughout the service territory. We educate customers about TEP’s many energy efficiency programs such as discounts on shade trees and LED and CFL bulbs and rebates for qualifying ENERGY STAR ® air conditioners, variable-speed

Meet Your Customer Care Representatives

The team of trained and dedicated Customer Care Representatives in Tucson Electric Power’s Call Center handles about 6,000 calls every day. From the basics — like turning electric service on and off — to more complex questions about customer program offerings, energy efficiency and solar power, the team is always ready and waiting. About 60

Desert Dweller Energy Efficiency

Tucson’s dry desert climate has its own particular set of opportunities — and challenges — when it comes to energy efficiency. For extra cooling in the summer, think back to those early desert dwellers who lived here without the benefit of air conditioning. “If you take a step back, shading is the oldest strategy. Before

TEP’s Longstanding Culture of Volunteerism

Tucson Electric Power employees and their family members and friends committed more than 24,500 hours of their personal time to community service in 2014, carrying on the company’s longstanding culture of volunteerism. The hours benefited approximately 235 organizations such as the Primavera Foundation, where TEP employees prepared meals for the men’s shelter, and the Boys

Join Our Fight Against Copper Theft

Tucson Electric Power is taking a stand against copper theft. Electrical system copper theft causes power outages, increases the cost of supplying safe, reliable electricity to our customers, and has the potential to cause serious injury or death. Copper thieves have caused hundreds of thousands of dollars in damage to TEP’s facilities — costs ultimately

Proactive Repairs, Reliable Power

To maintain a reliable power grid, Tucson Electric Power conducts an ongoing Critical Circuit Patrol, using advanced data analysis to identify equipment most in need of proactive repairs. In the last three years, we have patrolled, repaired or replaced more than 450 miles of TEP’s most critical power lines, replaced nearly 150 power poles and

Support Local Solar Energy

Tucson Electric Power customers can choose to support local solar energy with TEP’s Bright Tucson Community Solar program. Under the program, launched in February 2011, customers purchase 150-kilowatt-hour blocks of solar energy generated at sites throughout TEP’s service territory. For up to 20 years, these customers receive a fixed energy rate for the portion of