TEP partners with the local chapter of the Better Business Bureau to protect customers and help businesses and consumers make smart, ethical decisions.

Earlier this month, TEP sponsored the BBB Torch Awards presented by South32, which recognizes local companies that commit to ethical business practices. The virtual event was held May 6 to promote the importance of building trust and to highlight how businesses can contribute to an “honorable marketplace,” according to the BBB website. See the list of 2021 winners.

TEP has been a member of the Southern Arizona chapter since the group’s inception more than 65 years ago.

“TEP is a longtime and founding member that has helped shape the success of our BBB in our community,” said Pam Crim, Chief Executive Officer and President of the Better Business Bureau Serving Southern Arizona (BBBSSA). “Marketplace trust is at the forefront of what we do together. We are grateful for TEP and we look to a bright future as we continue to work with one another.”

Serving on Board

TEP employees have served on the BBBSSA board to help guide its mission. Dave Couture, Manager of Customer Experience and Advocacy, has served on the board since late 2019.

The BBBSSA helps TEP spread the word about scammers who impersonate our customer service representatives over the phone, threatening to shut off power if customers don’t pay immediately. To educate businesses about these practices, the BBB website includes the BBB Scam Tracker to report and search scams in the United States and Canada.

The local chapter is active in publicizing such cases. See TEP’s scams tip webpage for more information.

“They are very active in alerting customers to scams and if they have any businesses that are operating unethically, they make sure those activities stop,” Couture said.

TEP’s support for the BBBSSA is an extension of its commitment to ethical business practices, Couture said.

“As one of the larger accredited organizations in Tucson, we’re proud of our partnership with BBB, which for decades has been synonymous with trust in the marketplace and sets the bar for what our community wants to see in their local businesses.”

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