Storm Damage Restoration Ongoing on Southwest Side
TEP crews are working as quickly as possible to restore service to customers who have been without power since a severe Sunday night storm felled about 50 poles in several locations across the southwest side of Tucson.
Crews have been clearing debris and securing the sites as they work to restore power, supported by teams delivering replacement poles and equipment.
About 50 customers will remain without service until physical repairs are complete, which could take a couple of days in some areas along West Bilby Road. Crews will be working through the summer heat, as they know our customers need service restored as soon as possible.
Customers in the affected area are advised to make arrangements for alternative shelter if they can. Pima County and the City of Tucson have established cooling centers during the summer months that can provide comfort during high daytime temperatures.
The Red Cross has established a cooling center at Valencia Middle School, 4400 W. Irvington Road. Please check in by 8 p.m. for overnight shelter accommodations.
Updates will be posted on our Outage Map as the work progresses.
We're providing proactive updates to customers in the area who have informed us that they rely on electrically powered medical devices at home. Customers who are not signed up for our Medical Device Alert program should contact TEP as soon as possible at 520-623-7711.
Meanwhile, for your safety and ours, please avoid areas where our crews are working to restore power and never go near, touch or drive over a downed power line. Call 911 immediately to report it.
