Account Manager Login

Assistance Programs

Low-Income Assistance

Financial help for eligible customers.

If you find yourself struggling to make ends meet, TEP may be able to help.

TEP residential customers in need of low-income assistance can apply for a reduction in their monthly bill. Program requirements and income guidelines are outlined below. After completing and submitting an application, TEP determines your eligibility.

Low-Income Discount

To be eligible for a $9.00 per month discount, you need to:

  • Be a TEP residential customer
  • Have the TEP account in your name
  • Have a combined annual household income at or below 150% of the federal poverty level

Financial Eligibility

Eligible applicants must have an annual household income less than 150% of the federal poverty level. Program participation is subject to funding availability.

Family Size 150% of Poverty
1 $17,235
2 $23,265
3 $29,295
4 $35,325
5 $41,355
6 $47,385
7 $53,415
8 $59,445
More than 8 $6,030* (add per person)

* For each additional person, TEP automatically calculates the applicable income limit. All income levels are based on the 2013 Federal Poverty Guidelines, effective July 1, 2013, through June 30, 2014.


Please download the Customer Assistance application form – PDF 86 KB . Complete the form according to the instructions.