Short-term assistance
Help for qualifying customers in financial distress
Tucson Electric Power works with community organizations to provide emergency bill payment assistance for low-income customers in financial distress. Participation is limited, and qualifications may vary depending on the agency.
Do you qualify?
- Eligibility is limited to customers whose household income does not exceed levels based on federal poverty guidelines.
- Agencies can only provide assistance to residents of their designated service areas.
- Customers must complete applications and provide identification and other documentation required by participating agencies.
Agencies to contact
| Name | Service Area | Hours |
|---|---|---|
| Arizona Self-Help Pre-Screening | Statewide | |
| 211-Arizona | Statewide | 24-hour hotline: 800-352-3792 |
| Department of Economic Security | Statewide | |
| Interfaith Community Services | Tucson and Pima County | Call 520-297-6049 press #1 for utility & other financial assistance |
| Pima County Community Action Agency (PCCAA) | Tucson and Pima County | Utility, rent & mortgage hotline: 520-724-7700 Phones answered Mon–Fri, 8:30–10:30 a.m. |
| Portable Practical Education Preparation | Tucson and Pima County | Call 520-770-2506 for information, requirements and appointments. |
| The Salvation Army Green Valley (SOS only) | Green Valley, Sahuarita and Amado | Call 520-625-3888 for appointments |
| The Salvation Army Tucson | Tucson and Pima County | Call 520-792-1111 for appointments |
| St. Vincent de Paul of Southern Arizona | Tucson and Pima County | Call 520-628-7837 for information |