Short-term assistance

Help for qualifying customers in financial distress

Tucson Electric Power works with community organizations to provide emergency bill payment assistance for limited-income customers in financial distress. Participation is limited, and qualifications may vary depending on the agency.

Do you qualify?

  • Eligibility is limited to customers whose household income does not exceed levels based on federal poverty guidelines.
  • Agencies can only provide assistance to residents of their designated service areas.
  • Customers must complete applications and provide identification and other documentation required by participating agencies.

Agencies to contact

Name Service Area Hours
Interfaith Community Services Call 520-297-6049
press #1 for utility &
other financial assistance
Pima County Community Action Agency (PCCAA) PCCAA serves residents outside the City of Tucson Utility, rent & mortgage
hotline: 520-724-2667
Phones answered
Mon–Fri, 8:30–10:30 a.m.

Messages for call-backs
can be left at other times

The Salvation Army Tucson Call 520-792-1111
for information and requirements. Appointments scheduled in person on Monday, starting at 8:30 a.m.
St. Vincent de Paul of Southern Arizona Parish boundaries: St. Mary’s to Grant; Interstate 10 to Stone Call the Administrative Referral Line at 520-628-7837
Tucson Urban League (TUL) TUL serves residents within the City of Tucson Call 520-791-9522,
Ext. 2519 Mondays only
after 8 a.m. or on
Tuesdays if Monday
is a holiday

Click here for information about discounts for limited-income customers through TEP’s Lifeline Program.