Short-term assistance

Help for qualifying customers in financial distress

Tucson Electric Power works with community organizations to provide emergency bill payment assistance for low-income customers in financial distress. Participation is limited, and qualifications may vary depending on the agency.

Do you qualify?

  • Eligibility is limited to customers whose household income does not exceed levels based on federal poverty guidelines.
  • Agencies can only provide assistance to residents of their designated service areas.
  • Customers must complete applications and provide identification and other documentation required by participating agencies.

Agencies to contact

Name Service Area Hours
Arizona Self-Help Pre-Screening Statewide
211-Arizona Statewide 24-hour hotline:
Department of Economic Security Statewide
Interfaith Community Services Tucson and Pima County Call 520-297-6049
press #1 for utility &
other financial assistance
Pima County Community Action Agency (PCCAA) Tucson and Pima County Utility, rent & mortgage
hotline: 520-724-7700
Phones answered
Mon–Fri, 8:30–10:30 a.m.
Portable Practical Education Preparation Tucson and Pima County Call 520-770-2506
for information, requirements and appointments.
The Salvation Army Green Valley (SOS only) Green Valley, Sahuarita and Amado Call 520-625-3888 for appointments
The Salvation Army Tucson Tucson and Pima County Call 520-792-1111 for appointments
St. Vincent de Paul of Southern Arizona Tucson and Pima County Call 520-628-7837 for information


Click here for information about discounts for limited-income customers through TEP’s Lifeline Program.