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Tucson Electric Power - Home
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  • My Account
    • Manage My Services
    • TEP Mobile App
    • View my account
    • Manage my programs
    • Edit my profile
    • I’m moving
    • Data Release Form
    • Report a claim
    • New construction
    • Landlords
    • Billing & Payment
    • View and pay my bill
    • How to pay my bill
    • How to read my bill
    • Billing guidelines
    • My Energy Usage
    • Pricing plans
    • Meter information
    • View bill inserts
    • Account Programs
    • Payment Assistance
    • Auto Pay
    • TEP e-bill
    • Budget Billing
    • Empower others
    • Assistance Programs
    • Medical Device Alert
    • Limited-income assistance
    • Safety Net
    • Short-term assistance
    • Request payment extension
    • Weatherization assistance
  • Renewable Energy
    • TEP GoSolar Shares

      Power your home or business with solar energy on flexible terms for an affordable price.

      Read More about TEP GoSolar Shares

    • Home & Business Programs
    • GoSolar with TEP
    • TEP GoSolar Home
    • TEP GoSolar Shares
    • TEP Residential Solar Program
    • Photovoltaic systems
    • Updates
    • Sustainable Energy Future
    • Real-time renewable energy
    • Our renewable resources
    • Thinking About Solar?
    • Arizona Goes Solar
    • Implementation plans
    • RICE Generators
  • Smart Energy Use
    • Residential Energy Efficiency
    • Rebates
    • Energy-saving tips
    • Phantom energy
    • Programs & Rebates
    • Efficient Home Program
    • Efficient Home Water Heating
    • Smart thermostat rebate
    • ENERGY STAR Lighting
    • Energy-efficient pools
    • Energy Smart Homes
    • Trees for You
    • Business Energy Efficiency
    • Rebates
    • Energy-saving tips
    • Programs & Rebates
    • Multi-family housing
    • Interruptible Service
    • Smart Demand Response
    • Commercial energy efficiency
    • Electric Vehicles
    • Energize your ride
    • How EVs work
    • Charging your EV
    • Rates for EV Owners
    • EV Rebates
    • Smart EV Charging Program
    • Smart Energy Tools
    • EV Comparison Tool
    • Compare Pricing Plans
    • Compare Solar Options
    • Home Energy Calculator
    • Home Energy Report Program
  • Community
    • Community Giving
    • Investing in Our Community
    • Safety
    • Electrical safety tips
    • Industrial safety tips
    • Vegetation management
    • Overhead & excavation
    • Wildlife protection
    • Wildfire Safety & Prevention
    • Call before you dig
    • Educational Programs
    • Overview
    • Renewable Students
    • Safetyland
    • Electrical safety presentations
    • Bright Students
    • Home Energizer Workshops
    • Speakers
    • Energy Kids
  • What’s New
Tucson Electric Power: Need Help? Just Ask.

Need Help? Just Ask.

There are a variety of programs and plans that can offer you assistance if you’re having trouble paying your electric bill.
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Our Customer Care team is available to assist you, Monday - Friday, 7 a.m. - 6 p.m. at 520-623-7711

Please report all outages or emergencies to: Emergency Hotline - 520-623-3451

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