Need Help? Just Ask.

If you are facing financial hardships, we are here to help. Please call us at 520-623-7711 to discuss your options with a customer care agent or review our payment assistance page for ways we can support you.

Protect Yourself From Scams

Scammers want to steal your money. Year-round, TEP customers report suspicious phone calls, texts, letters and even visits from scammers who impersonate TEP employees. Learn more about how to protect yourself.

Keeping you in the know

Tucson Electric Power: TEP Seeks New 2023 Rates to Support Reliable Service, Cleaner Energy

TEP Seeks New 2023 Rates to Support Reliable Service, Cleaner Energy

TEP is seeking updated rates in late 2023 to support safe, reliable service and our transition to cleaner energy.
Tucson Electric Power: Power Your Home with Fixed-Rate Solar

Power Your Home with Fixed-Rate Solar

More TEP customers – including renters – can now power their homes with 100 percent solar energy for an affordable, fixed monthly rate through TEP’s GoSolar Home program.
Tucson Electric Power: Reliable. Resilient. Ready.

Reliable. Resilient. Ready.

TEP is a national leader in service reliability. We’re working around the clock to make our system stronger, more secure and even more reliable.

Ways to manage your account and pay your bill

Tucson Electric Power: Need Help? Just Ask.

Need Help? Just Ask.

There are a variety of programs and plans that can offer you assistance if you’re having trouble paying your electric bill.
Tucson Electric Power: Budget Billing

Budget Billing

Pay for your electric use in 12 equal installments and even out the peaks and valleys of your bill.
Tucson Electric Power: TEP e-bill

TEP e-bill

Securely receive, view and pay your bill online. It’s as easy as point, click and pay.

Helping you save energy and money

Tucson Electric Power: 8 Smart Energy Rebates

8 Smart Energy Rebates

TEP can help you make smart investments now that pay long-term dividends through more efficient energy use.
Tucson Electric Power: Smart thermostat rebate

Smart thermostat rebate

TEP offers a $35 rebate when you purchase and install a qualified thermostat in your home.
Tucson Electric Power: Shop the New Marketplace

Shop the New Marketplace

Energy efficient products aren’t just smart for your wallet. They’re also good for the environment.