Contact Us

We are committed to serving our customers.

Report an outage

Please report all outages and emergencies to our Emergency Hotline at 520-623-3451. If your power is out, you can also report the outage using our free mobile app or by logging in to My Account. Using our automated system, we can call to let you know when your service has been restored.

Quick Links

Employment Verification Inquiries

TEP works with Equifax to quickly provide automated employment and income verifications, available 24/7. Please visit, email or call 800-367-5690. Employer code 5007139.

Mailing Addresses

Tucson Electric Power: Stay Away, Stay Alive

Stay Away, Stay Alive

If you see a downed power line, stay away from the hazard area, get to a safe location and call 911.
Tucson Electric Power: Need Help? Just Ask.

Need Help? Just Ask.

There are a variety of programs and plans that can offer you assistance if you’re having trouble paying your electric bill.
Tucson Electric Power: Report Graffiti

Report Graffiti

See graffiti on TEP poles and equipment? Please tell us about it.
Tucson Electric Power: Educational Speakers

Educational Speakers

TEP has more than 1,500 employees in a wide variety of career fields ready to share their expertise on energy and industry-related topics with students in the classroom.

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