Customer care representative

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Mail payment

Tucson Electric Power
PO Box 80077
Prescott AZ 86304-8077

Mail correspondence

Tucson Electric Power
PO Box 711
Tucson AZ 85702-0711

Please do not send payments to this mail correspondence address. Doing so will delay the posting of payments to your account.

Call us

Our Customer Care team is available to assist you
Monday - Friday, 7 a.m. - 6 p.m., at 520-623-7711

Please report all outages and emergencies to our
Emergency Hotline: 520-623-3451

Call us to:

Report an emergency (24-hour hotline)

520-623-3451

Check account information (24-hour access)

520-623-7711

Connect or disconnect service

520-623-7711

Pay by credit card or check

520-623-7711

Reach Arizona Blue Stake

800-782-5348

Customer Care:

Local

520-623-7711

Out-of-State

800-328-8853

International

888-261-1599

TTY for Hearing Impaired

800-367-8939

Fax

866-666-3041

Other departments:

Corporate Switchboard

520-571-4000, Monday - Friday, 8 a.m. - 4 p.m.

Energy Smart Home Program

520-884-3616, Monday - Friday, 7 a.m. - 4 p.m.

New Construction

520-918-8300

De-energize Equipment

520-918-8300, Monday - Friday, 8 a.m. - 3 p.m.

Media Inquiries

520-884-3742

Employment Hotline

520-884-3618

Something not right?

File a Complaint

Stay Away, Stay Alive

If you see a downed power line, stay away from the hazard area, get to a safe location and call 911.

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