Lifeline program
Discounts for low-income customers
We understand our customers sometimes face financial challenges, and when they do, we are ready to help. Tucson Electric Power's Lifeline program offers an $20 monthly discount for qualifying low-income customers who need help paying their electric bill.
TEP also works with community partners to provide emergency bill payment assistance to qualifying customers. In addition to funds contributed by TEP and our customers, these providers can access federal energy assistance funds and emergency aid.
Do you qualify?
Discounts are available to customers who meet specific eligibility requirements:
- You are a current residential customer.
- Your utility account is in your name.
- You are the primary resident on the account.
- You meet the following financial guidelines:
Monthly household gross income at the time of application must be at or below the eligibility level for the number of people in your household:
| Family Size | Monthly Income at or Below: |
|---|---|
| 1 | $2,430 |
| 2 | $3,287 |
| 3 | $4,143 |
| 4 | $5,000 |
| 5 | $5,857 |
| 6 | $6,713 |
| 7 | $7,570 |
| 8 | $8,427 |
The figures above reflect 200 percent of the federal poverty guidelines (effective Jan. 16, 2023). Lifeline program participants are required to reapply every year.
How to apply
There are two ways to sign up for the Lifeline program:
- Apply using online form.
- Download the Lifeline program application form. Complete the form and submit it to TEP according to the instructions on the form.
Please note that acceptance into the program is not immediate, and may take up to two bill cycles to be enrolled.