Sign up for My Account
With My Account, you can have 24/7 access to your account.
My Account provides secure, free access to your account information and related services such as TEP e-bill, Auto Pay and Budget Billing.
Through My Account, you can:
- View and pay your bill online
- Pay your bill for free with a checking or savings account
- Request a payment extension
- Review graphs of your hourly, daily and monthly usage
- View current and historical outdoor temperatures and humidity levels
- Review your on-peak and off-peak usage and your demand, or peak usage level
- Access up to 24 months of your billing history
- Start, stop and transfer your service
- View and update your account details
Your security is our priority
With My Account, your information is kept private and encrypted. By using a login and password, only you have access to your information, and only you can make changes.
To maintain the security and privacy of your account, choose a password that others can’t guess but is easy for you to remember. Your password must be at least eight characters long and contain at least one lowercase letter, one uppercase letter and one number.
If you forget your email address or password, you can recover it online.
When you log in to My Account from the tep.com homepage, your email address and password are transmitted using Secure Socket Layer (SSL) technology. SSL encrypts your personal information before it leaves your computer, ensuring that no one else can read it.