Useful Tips from Our Employees
"Going solar is a big investment and we know customers are looking for information to help choose an installer. Check out our Qualified Installer Program to begin the process and see a list of installers who meet TEP's specific eligibility criteria."
Aiyana Koch-Martinez, Renewable Energy Installer Liaison
"We know customers sometimes have questions about their bills or want help with saving energy. Sometimes, it’s easier to talk face-to-face. That’s why I go out in the community several times a month to meet with customers. I invite you to check the calendar and come see me and my team."
Erica Gutierrez, Customer Advocate
"Local businesses don't have to navigate everything on their own. My job is to help businesses find solutions, uncover rebates and make sure they know what resources are available. My team and I are here to help."
Manny Romero, Commercial Account Manager
"Taking small, manageable steps to use electricity efficiently, especially during the hottest months, helps manage energy bills. It also supports our local electric grid by helping us meet demand when it’s at its highest, which in turn helps keep our service more affordable for everyone, since TEP pays a premium for the resources customers need during peak summer periods."
Edith Garcia, Senior Program Manager for TEP’s Energy Programs
"Everyone needs a little help sometimes. Working together, we can come up with a solution that fits our customers’ personal situations so they can avoid falling too far behind."
Kayla, Customer Service Representative
"Saving energy doesn’t have to be hard or expensive. Customers can reduce their bills even with no or low-cost energy-saving changes at home."
Armando, Customer Service Representative
"By tracking how and when you use energy, you can better predict your monthly bills and stick to a budget. That information can also help you take advantage of a pricing plan that may be able to reduce your bill."
Ana, Customer Service Representative
“We offer a choice of pricing plan options that can help customers manage their energy usage and reduce their monthly bills. We’re happy to help customers learn more about which plans might be a good fit for lifestyle and energy usage habits.”
David, Customer Service Representative