Neighbor Connect

Get the Support You Need, Faster

Neighbor Connect is designed to make accessing support simple, clear, and efficient. This form brings multiple assistance pathways into one place — allowing you to request help, explore programs, or connect with community partners through a single, streamlined process. By sharing a few details, you help us quickly guide your request to the right team or agency, saving you time and reducing the need for follow‑up.

Our goal is to make getting assistance more seamless, so you can focus on what matters most.

Important: If you are currently facing a service disconnection or need immediate assistance, please use our email form so we can respond as quickly as possible. The Neighbor Connect form is intended for non‑urgent support requests and community resource referrals.

Community Outreach

TEP representatives may be available in your area to answer questions and provide bill assistance at these Neighor-to-Neighbor events.

Green Valley Resource Center:

  • Aug. 4: 9 a.m.-noon
  • Aug. 24: 9 a.m.-noon

Refugee Garden Art Program, 3736 E. Second St.

  • Aug. 5: 9-10:30 a.m.

Southwest Tucson Reliability Project Meeting

Community Food Bank of Southern Arizona, 3003 S. Country Club Road

  • Aug. 6: 9 a.m.-noon
  • Aug. 13: 9 a.m.-noon
  • Aug. 15: 9 a.m.-noon
  • Aug. 25: 9 a.m.-noon
  • Aug. 27: 9 a.m.-noon

Interfaith Community Services:

  • Aug. 7: 8:30-9:30 a.m., Unleashed Christian Church
  • Aug. 11: 8:30-9:30 a.m., Mt. Calvary Missionary Baptist
  • Aug. 12: 8:30-9:30 a.m., Greater Emmanuel Grace Apostolic Church
  • Aug. 14: 8:30-9:30 a.m., Iglesia Centro de Sanidad
  • Aug. 26: 9-10 a.m., Goodwill, 2907 N. First Ave.
  • Aug. 28: 8:30-9:30 a.m., Unleashed Christian Church

TEP's Lifeline Program

Lifeline offers an $20 monthly discount for qualifying low-income customers who need help paying their electric bill.

Discounts for low-income customers

Power AZ

Power AZ is a new bill assistance program designed to help working families manage high energy costs during periods of extreme heat.

Learn how to apply

DIY Weatherization Kits

Our DIY Weatherization Kit includes easy‑to‑use materials that help seal air leaks, improve insulation, and reduce energy waste in your home.

Make your home more comfortable and efficient

Short-Term Bill Assistance

TEP works with community organizations to provide emergency bill payment assistance for low-income customers in financial distress.

Help for qualifying customers