Account Manager Login

Utility Customers

Contact Information

Emergency Hotline 520-623-3451
report outages or emergencies.

 

Manage your account online.

Sign up or login.

Make changes to your account.

View and manage your account online. Register for Account Manager, a comprehensive tool that allows you the opportunity to view and make changes to your account.

Request account service.

Sign up for programs.

  • TEP e-bill
    View your digital statement — with the option to pay online.
  • Budget Billing
    Pay the same amount each month.
  • SNAP
    Auto-pay through a domestic (U.S.) checking or savings account.
  • HEERO
    Provide emergency assistance for those in need.
  • Bright Tucson
    Purchase solar energy to offset usage.

Email Customer Care.

Reason Contact Number
Report an emergency (24-hour hotline) 520-623-3451
Check account information (24-hour access) 520-623-7711
Connect or disconnect service 520-623-7711
Pay by credit card or check 520-623-7711
Reach Arizona Blue Stake 800-782-5348
Customer Care
Monday – Friday, 7 AM – 6 PM
Contact Number
Local 520-623-7711
Out-of-State 800-328-8853
International 888-261-1599
TTY for Hearing Impaired 800-367-8939
Fax 866-666-3041
Other Department Areas Contact Number
Corporate Switchboard 520-571-4000, Monday - Friday, 8 AM - 4 PM
Guarantee Home 520-884-3616, Monday - Friday, 7 AM - 4 PM
New Construction 520-918-8300
De-Energize Equipment 520-918-8300, Monday - Friday, 8 AM - 3 PM
Media Inquiries 520-884-3742
Employment Hotline 520-884-3618

Mail correspondence.

Tucson Electric Power
PO Box 711
Tucson AZ 85702-0711

Please do not mail payments to the address for correspondence – this will delay posting to your account.

Mail payments.

Tucson Electric Power
PO Box 80077
Prescott AZ 86304-8077