Need Help Lowering Your Energy Costs?
TEP's Lifeline program helps qualifying customers save $20 each month on their electric bill
We understand our customers sometimes face financial challenges, and when they do, we are ready to help. TEP's Lifeline program offers an $20 monthly discount for qualifying low-income customers who need help paying their electric bill.
Do you qualify?
Discounts are available to customers who meet specific eligibility requirements:
- You are a current residential customer.
- Your utility account is in your name.
- You are the primary resident on the account.
- You meet the following financial guidelines:
Monthly household gross income at the time of application must be at or below the eligibility level for the number of people in your household:
| Family Size | Monthly Income at or Below: |
|---|---|
| 1 | $2,660 |
| 2 | $3,607 |
| 3 | $4,553 |
| 4 | $5,500 |
| 5 | $6,446 |
| 6 | $7,393 |
| 7 | $8,340 |
| 8 | $9,287 |
The figures above reflect 200 percent of the federal poverty guidelines (effective Jan. 15, 2026). Lifeline program participants are required to reapply every year.
If you are using this form to recertify for the Lifeline program, please disregard any paper recertification form you may receive in the mail.
TEP provides customer assistance programs, including bill discounts, payment extensions and partnerships with community agencies, to help qualifying customers manage energy costs and receive financial support when facing hardship.