Pay by credit or debit card
Pay your bill conveniently with a credit or debit card.
TEP offers several convenient payment options for customers who would like to pay their bills with a credit or debit card. We now accept American Express cards for most types of payments.
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For payments up to $750:
- Accepted payment types: Visa, MasterCard, American Express (new) or Discover credit or debit card
- Make up to three payments every 26 days for a $1.95 convenience fee per transaction
For payments of $750.01 to $4,500:
- Accepted payment types: Visa, MasterCard, American Express (new) or Discover credit or debit card
- Make up to two payments every 26 days for a $9.95 convenience fee per transaction
For payments of $4,500.01 to $10,000:
- Accepted payment types: MasterCard, American Express (new) or Discover credit or debit card
- Visa cards are not accepted for this payment amount.
- Make an unlimited number of payments for a 3 percent convenience fee per transaction
You will be able to review and accept the fee before completing your payment. Payments are capped at $10,000 per transaction for fraud protection and to keep your transaction fees as low as possible.
Pay online
TEP does not accept any cryptocurrency as payments, including bitcoin.
Pay by phone
Call eight zero zero six five zero nine one three eight and be ready to enter the following information:
- Account number
- Billing zip code
Pay at Walmart
Make a debit card payment at any Walmart MoneyCenter or customer service desk for a $1.50 fee. For store hours, please call the store of your choice or visit walmart.com External website. Opens in new window.
Why a fee?
The ability to pay by credit and debit card online and by phone is provided by a third-party payment processor that charges a convenience fee for each card payment accepted. This fee helps cover transaction costs that average 3 percent of the amount paid. Those costs help card providers cover “cash back” and other rewards for their cardholders.
We’re always working hard to keep your costs as low as possible while maximizing your convenience. In late 2017, we negotiated a deal with our card processor that lowered the convenience fee for most of our customers. A small number of customers who make large payments now pay a higher fee. In early 2018, our processor agreed to accept American Express cards and to offer an option that allows our customers to make an unlimited number of payments, giving you more options to pay your bill by credit or debit card.
