With many businesses forced to close indefinitely in an effort to contain the global coronavirus pandemic, vulnerable individuals and families are now bearing the brunt of the economic impact.

Through your donation to Tucson Electric Power’s HEERO program – Help with Emergency Energy Relief Operation – you can help fellow neighbors pay their energy bills during these difficult times by adding an extra amount to your payment. You can make a one-time contribution, round up your bill to the next dollar or pledge a certain amount each month.

HEERO funds are used to assist struggling families, including those who may have lost income due to the pandemic. These funds are distributed to families in need through local low-income assistance agencies.

Thousands of TEP customers have contributed more than $1.3 million to the HEERO program since it began in 2011.  Please consider contributing to the HEERO fund. For more information on how you can participate, please visit https://www.tep.com/heero/

TEP stands ready to help customers affected by this pandemic with payment extensions or enrollment in short-term assistance and bill discount programs. We know some customers could face financial challenges because of this public health threat, so we are suspending service disconnections and late fees until further notice. For more information about our preparations, please visit https://www.tep.com/covid-19/

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