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Customer CareThings to Know
New Rates Support Cleaner Energy Resources, Expand Low-Income Assistance
New TEP rates expand bill-payment assistance for low-income customers while supporting our transition to a cleaner, greener energy grid.
Customers who have fallen behind on their electric bill payments will have more time to bring their balances current.
TEP and other Arizona utilities are coming together to help customers protect themselves from scams on Utility Scam Awareness Day.
Tucson residents struggling to pay rent and utility bills during the pandemic can apply for assistance.
Troublemen are TEP’s first responders – en route within 15 minutes of a 911 call.
TEP has suspended disconnections and late fees on delinquent accounts to provide relief for customers during the pandemic.