TEP is promoting awareness of the health dangers of extreme heat and providing resources for heat relief as the high temperatures begin.
With the first 100 degree-day happening the earliest on record this year – April 11 – the Tucson community is bracing for extreme weather this summer.
During Heat Awareness Week on May 5, 24 volunteers from TEP, along with local partners, helped canvass Tucson neighborhoods to provide information about resources and tips. TEP volunteers participated in the event organized by the American Red Cross Southern Arizona Chapter, which was also joined by Blue Cross Blue Shield of Arizona employees.
“We’re so grateful for TEP for joining us. Our overarching goal here is to build social cohesion,” said Courtney Slanaker, Executive Director of the American Red Cross’ Southern Arizona Chapter.
Ten volunteer teams were assigned households in the 85705 neighborhoods, where they conducted check-ins, left materials and reminded residents to check on neighbors and loved ones. In all, they reached 573 homes, making direct contact with residents at 114 homes.
Lynne Petersen, TEP Senior Director of Customer Experience, said she had the opportunity to speak with several customers who appreciated the information, including a brochure on ways that TEP can help customers with bills and other ways.
“Keeping our customers safe during extreme heat is important to us,” Petersen said. “It was a great opportunity to collaborate with our community partners and get the word out about our energy efficiency products and services and income-based discount program. The best part was making a connection – heart to heart.”
Community coordination is important in supporting vulnerable communities, said Paul Penzone, Vice President and Chief Community Relations Officer at BCBSAZ. “Taking care of our neighbors is not just a responsibility, but a fundamental aspect of building a resilient and compassionate community,” Penzone said.
In addition to the canvassing event, TEP is teaming up with the Primavera Foundation to offer essential heat relief services to unhoused residents.
TEP matched up to $15,000 of donations on May 5 with Primavera’s Water, Rest and Shade campaign, called Give $5 on 5/5/25, encouraging donors to give $5 and share with five friends.
With TEP’s contributions, Men’s and Women’s shelters and Primavera’s Resource Center will each serve as cooling centers where participants can get water, rest, shade, and other emergency resources. In addition, Primavera’s mobile outreach team will go out in the community offering heat relief supplies and services, including transportation to our cooling centers.
Inside electric bills this month, TEP sent an flyer about heat safety preparation. TEP customers also can join a Medical Device Alert program if they use life-sustaining medical devices or have a medical condition requiring continuous electric service.
