Each year, our Customer Care team fields more than 2 million calls. On the other end of the line are customers with problems to be solved or questions to be answered.
Customers are invited to round up their bill payment to the next dollar or make a fixed monthly contribution to provide bill payment assistance for low-income families.
The Boost feature, powered by KUBRA EZ-PAY, lets customers share unique, system-generated link with their friends.
New TEP rates expand bill-payment assistance for low-income customers while supporting our transition to a cleaner, greener energy grid.
Customers who have fallen behind on their electric bill payments will have more time to bring their balances current.
TEP and other Arizona utilities are coming together to help customers protect themselves from scams on Utility Scam Awareness Day.
Tucson residents struggling to pay rent and utility bills during the pandemic can apply for assistance.