TEP and other Arizona utilities are coming together to help customers protect themselves from scams on Utility Scam Awareness Day.
Tucson residents struggling to pay rent and utility bills during the pandemic can apply for assistance.
Troublemen are TEP’s first responders – en route within 15 minutes of a 911 call.
TEP has suspended disconnections and late fees on delinquent accounts to provide relief for customers during the pandemic.
TEP will return unused energy efficiency funds to customers to help cushion the economic impact of the coronavirus pandemic.
Families and individuals looking for social services and resources can now work directly with 2-1-1 operators.
With TEPs new call back system, customers don’t need to be tethered to the phone to receive assistance from customer service.